Privacy Notice


Grace Donors UK Egg Donor Program

Grace Donors UK has committed to ensuring that your privacy is protected in terms of the GDPR (General Data Protection regulation) requirements.

Grace Donors UK’s Privacy Notice explains:

•    Grace Donors UK, who are we?
•    What information we collect from our clients and the reason we collect it.
•    What we do with the collected information.
•    What measures we have in place to keep it secure.
•    Under what circumstances we may disclose this information to other parties.
•    Grace Donors UK Website.
•    Links on the Grace Donors UK Website.
•    Data Retention
•    Transferring your information outside the United Kingdom.
•    Review of this Notice

Grace Donors UK, who are we?

Grace Donors UK is an Egg Donor Program that assists Recipients who are in need of an egg donor.  Grace Donors UK specialises in finding and matching altruistic donors with a specific recipient in the United Kingdom.  Grace Donors UK is registered under the Grace Donors Trust which operates under the laws of South Africa.  Registered office is 29 Belvedere Crescent, Belvedere Estate, Durbanville, Cape Town, South Africa, 7500.  Registration number IT021858/2014/23

What information do we collect from our clients and the reason we collect it?

Grace Donors UK obtains information on Recipients and Donors from various sources:-

Website: When you use our website to complete a registration form or send us a direct query from our website to our email address.

Recipients and Donors will provide personal information on our registration forms which will include but is not limited to, your name, address, contact details (home, work, mobile and email address), bank account for purposes of invoicing, reimbursements, payment of compensation and your IP address once registration has taken place.

Email: When you email us directly to obtain information from us about the services that we offer, we will collect your personal information such as your name, email address, contact details.

Google/Facebook and Twitter: We use social network sites to allow for communication with our clients and to assist us with user experience. As we do not control these social media websites, we suggest you read their cookie policy to see which ones they use and how to manage them

What we do with the collected information.

Grace Donors UK will establish individual profiles on the donors which are kept on a secured database which can be viewed by recipients who require donated eggs to be able to conceive.

What measures we have in place to keep it secure.

Our information is stored on a secure database, including the use of “cookies”.   We use cPanel (https://cpanel.com/) software on the server. We host with Hetzner in Germany (https://www.hetzner.com/unternehmen/rechenzentrum/?country=gb)

Under what circumstances we may disclose this information to other parties.

We have ensured that Recipients and Donors provide consent prior to Grace Donors UK disclosing any personal information to 3rd parties.

Recipient Agreement/Consent Intended Parents agree that the details of the donation (including but not limited to: number of eggs retrieved, number of resulting embryos, confirmation of ongoing clinical pregnancy, live birth etc.) will be shared between the Intended Parents’ treating doctor / clinic and Grace Donors UK in order for Grace Donors UK to maintain accurate records. Grace Donors UK agrees to keep any identifying information about the Intended Parents private and confidential.

Donor Agreement/Consent I hereby give my permission that the details of my donation, including but not limited to the number of eggs retrieved, quality of eggs retrieved, number of resulting embryos, confirmation of ongoing clinical pregnancy, live birth etc. will be shared between the treating doctor / clinic and Grace Donors UK in order for Grace Donors UK to maintain accurate records. 

I hereby give my permission that Grace Donors UK, its employees or an appointed provider or professional may contact me in the future to request further information or feedback about my donation. 

I hereby give my permission that feedback about my medical and psychological evaluations may be shared between the treating therapist, doctor or clinic and Grace Donors UK in order for Grace Donors UK to maintain accurate records. Grace Donors UK agrees to keep this information private and confidential.

•   HFEA

To ensure that we comply with the UK government regulators, such as the Human Fertilisation and Embryology Authority (HFEA), who are required to record information pertaining to egg donation and other, we would be obliged in terms of the law, to provide them with the relevant information pertaining to your use of either an egg donor or the donating of your eggs for purposes of egg donation.

•   HFEA approved clinics

When a Recipient and Donor are matched, Grace Donors UK will pass on information pertaining to the Recipients names and contact details and the Donors clinic profile (which pertains to information provided by the Donor on the Grace Donors UK online application form), to the clinic that they will be having their treatment at. Once this information has been passed on by Grace Donors UK, the private policy of the particular clinic will become responsible for the secure keeping of the transferred data.

Grace Donors UK Website

Grace Donors UK uses a 3rd party WordPress.com, to manage our website. Visitors to our website will need to provide a name and email address if they wish to post a comment on our website page. Links on the Grace Donors UK Website Grace Donors UK website does contain links to other websites. The private policy on our website only refers to Grace Donors UK so if you are using the links and browsing other websites, we encourage you to read the private policies on those particular sites as Grace Donors UK cannot be held responsible for their privacy policies or practices.

Data Retention We retain Personal Data we collect from you where we have an ongoing legitimate business need to do so (to provide you with a Service you have requested).

When we have no ongoing legitimate business need to process your Personal Data, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives or we are required to maintain the information by law), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Transferring your information outside of the United Kingdom If you use our services while you are outside the United Kingdom, your information may be transferred outside the United Kingdom in order to provide you with those services.

Review of this Notice If you have any questions regarding our Privacy Notice, you may either send an email to info@gracedonors.co.uk or in writing to 29 Belvedere Crescent, Belvedere Estate, Durbanville, Cape Town, South Africa, 7500.

Grace Donors UK Egg Donor Programs Privacy Policy was updated 25 May 2018